Refund policy

Exchanges

We have a 2-day exchange policy, which means you have 2 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You can always contact us for any exchange question at info@turband-eg.com.

Refunds

Please inspect your order while the courier is waiting and if there is any misshape. Do not receive the package and only pay the delivery fees. Please note that we do not offer refunds once an order has been received

we encourage our customers to carefully review their selections before receiving their purchase to ensure satisfaction with their order